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You can still view and recover Chrome cache files by using a third-party Chrom cache viewer. Open your Chrome browser and go to the Chrome Web Store.

Follow the Symantec KB for the same.Click the address bar at the top of your Google Chrome window, type About: cache into the box. There are few Plan of Action for such Threats.Ģ) Run the Symantec Recovery Tool. Symantec may also detect Threats like Downloader and Trojan.Gen in the same directory, however, the most important Threat to concentrate on is. Is that the same threat which Symantec detects? Today, I had worked on a Similar case with one Symantec Customer. Again, is there a way for me to get this file for upload somewhere? I checked the export and its a list of where symantec caught the file from the SEP client. I exported one and uploaded it to virustotal and it had 0 hits (including Symantec). I found that the Cleaned by Deletion files were still on the systems in Quarantine. Is there a good way to capture this file for upload? Local Settings/Application Data/Mozilla/Firefox/Profiles//Cache/B8EB878Dd01Īs noted, these are cleaned by deletion. We have one firefox user who also caught Downloader and it's similar but doesnt get to the cd.htm mark: Local Settings/Temporary Internet Files/Content.IE5//cd.htm IE use systems have the file recorded in the temp internet cache when its caught: We've seen about 28 individual systems get this (all Cleaned by Deletion) in the past three days.